I stopped at Panera Bread today at 3:00 for a late lunch,
and found it crawling with noisy people. Wasn’t everyone supposed to be between-meals
at this time of day? Why weren’t they working, or picking up kids from school,
or…voting?
But alas, this is the reality of public places.
When the tired-looking young woman behind the
cash register finally stopped talking with her colleagues, I told her I wanted to order a Roasted Turkey Harvest
Salad with an apple and glass of water.
“Do you wah-wah, wah-wah-wah?” she said.
“Excuse me?”
“Uh-muh, wah?
Wah-wah?”
“I’m sorry, I didn’t understand you.”
“Wah.
WAH-WAH-WAH.” Her eyes peered from beneath droopy eyelids to reveal an even more weary
soul. Maybe she’d been here,
punching those keys, forever.
Maybe the ongoing lunch crowd had worn her thin.
I repeated my order, which evidently clarified whatever she
wanted to know. She swiped my
Panera Rewards Card and my Visa and handed me the electronic pad with a big
number 8 that would go crazy with flashing lights when my food was ready.
After lunch, I stopped at Barnes and Noble to purchase a
book. The woman at the check-out
wore thick make-up and spoke indistinctly with a chirpy voice like that of a mother
rodent (a rat, I suppose) talking softly, so softly, to her children. I heard a few vowels strung together and
the word, “name.” I gave her my
name. She faltered (everyone does), so I spelled
it. Phone number? I gave her my
phone number. Address? I gave her my address. Why did she need to know this
information?
She sighed, and I leaned over the counter to see her face more
clearly. This is what lip-readers
do.
“You’re not in our system,” she cheeped helplessly.
“What does that mean?
Can I still make my purchase?”
She looked at me blankly. “Of course.”
“Then why did you need all that information?”
“To log you in as a member.” I was staring at her face, now. That helped.
“I’m not a member.
I’m so sorry. I have a
hearing disability. Did you ask me if I was a member? “
“Yes.”
Maybe she originally said, “Can I have your member name,”
assuming I was a member. I don’t
know. But I don’t think she asked Are you a member? and What is your name? point blank – there
weren’t enough syllables for all of that. I smiled, and bought the book with my
gift certificate, and apologized again, and smiled again, and left. The next person in line, a
bookish-looking younger gentleman, gave me an oh-brother, good riddance look. I don’t blame him.
After finishing my errands, I ramped onto the interstate and
zoomed into the flow of huge truckers, leaving The City behind. Forty-five minutes later, back in our
small village devoid of even a single stoplight, the tiny township hall was stuffed
with blank-faced voters spilling out the door and into the parking lot. When it was my turn to receive the
ballot, the woman behind the table gave verbal instructions. Of course I didn’t hear them, which was
mostly my fault, although she’d repeated this same speech hundreds of times
today, and was on automatic pilot.
Drone, drone, drone-drone. Drone. And repeat.
I asked for clarification since things were obviously a
little different here in the boonies. Voting wasn’t a matter of punching a
punch card, but rather was a paper-and-pen process like back in the 70’s.
There were no booths. People were seated along a single side
of two end-to-end, fold-up banquet tables, the kind you expect to see in the
church basement. Folded cardboard
blinders were set up to provide partial privacy – and yet secrecy couldn’t be
guaranteed because the people who walked behind the tables could easily look
down and see what an individual was marking.
“Where do I deposit the ballot?” I asked the droning attendant before heading over to the
tables.
She laughed, and her voice was louder because of the laugh. “Just follow the herd, honey. Follow. The herd.”
I drove home thinking I know what I want for Christmas: a
large clip-on thing, like a nametag, in bright red with black letters. “SPEAK SLOWLY AND LOUDLY, PLEASE.” I
could clip it to my shirt, or maybe my hair. That’s a good idea.
Dangle it against one cheek.
Ah. A new fashion
statement.